Frequently Asked Questions

What are the necessary requirements to initiate a project?

To begin your project, simply click on the "Start Your Project" button. Our dedicated client managers will promptly reach out to you. They will guide you through the process of signing up on our CRM platform and assist you in submitting a brief that includes the project description, any references you may have, and the desired turnaround time (TAT) requirements.

What is the price for this?

The pricing for our services is determined by the specific results you require. To get an idea of the approximate cost, you can utilize the calculator on our website. However, for a more accurate project estimation, we recommend filling out our Request A Quote form.

Is there really no charge for corrections?

Yes, we offer free corrections for your project. Corrections refer to changes that account for less than 60% of the project workload. If the change you wish to make exceeds this limit, it will be treated as a new project.

Can you please explain the meaning of "30-Day Money Back Guarantee"?

If you are dissatisfied with the results and they do not meet your quality standards, you can request a refund within 30 days from the date of payment.

What measures do you take to ensure the utmost quality?

We implement a rigorous double quality control system, consisting of two iterations. Initially, our Project Managers meticulously review the work, ensuring its alignment with our internal Quality Assessment system. Subsequently, our Mentors conduct a thorough evaluation to confirm its adherence to aesthetic quality standards. This comprehensive process guarantees the highest level of quality assurance.

What specific files should I send to initiate the project?

We accept all types of files, including sketches and video briefings. The only rule here is that if you want us to strictly follow your drawings, you need to send them. Ideally, we prefer to work with the following materials:

  • For plans and drawings – CAD format, pdf or any other vector format
  • If you have a ready 3D model of an object – with any format you have: stl, 3ds, max, obj
  • To show how the object looks, please include links to the website or photos of the product in any format you have

You are in doubt? Just include everything you have!

What is the maximum number of projects you can handle simultaneously?

We have the capacity to handle any number of projects. There is no limit to how many projects we can take on at once, and our teams are skilled at working on multiple projects simultaneously.

Comparing in-house and outsourcing, what distinguishes the two approaches?

The difference lies in time, cost and resource management:

  • we can be your backup in high season
  • we take up large-scale projects and deliver results within short term
  • your project routine is our passion – we’ll be delighted to save you from it
  • we give way better value for money: you don’t have to pay us holidays or sick leaves, corporate trainings, rent equipment and think of how to keep us busy when there are no projects
  • our workflow is easy: Project Managers take care of all the intricacies and connections between teams, so all you need to do is to receive final results

What are your operating hours?

Our online support is available around the clock. Feel free to contact your Manager or leave a message in the chat of your project group whenever you require assistance, regardless of the time.

What fiiles do i need you send in order to start project

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Which payment methods do you accept?

We accept the following payment methods:

  • Bank Card: Visa, Mastercard
  • PayPal

Would you be able to email me the business proposal?

Of course! Please fill out the request form on our Contact Us page, and let us know the specific type of results you are seeking. We will promptly send you a proposal by the next business day.

What benefits can our business expect by switching from traditional photo-based practices to utilizing 3D technology?

Working with CGI rather than photos provides you with high-quality product imagery in any number, but without photoshoots, prototypes creation and shipping to locations, decor rent and storing. Moreover, photorealistic quality and easy workflow gives your the following benefits:

  • you can always ask for more views
  • you can change any details you like
  • it’s really easy to show all customization options of your product
  • product 3D models can be reused in online and offline marketing, PR activities
  • you can use 3D model to promote your brand abroad. Interior design companies using cgi will gladly use your model in their projects

What is the location of your company?

Is your option suitable for local outsourcing?

Absolutely! Over the past 7 years, we have successfully operated worldwide using our online platform. Our clients from various regions such as Europe, USA, Canada, and Australia have experienced the benefits firsthand. With our CGI platform and round-the-clock support, the location of your company becomes irrelevant. In fact, working online offers numerous advantages. You can easily access our CRM through your mobile browser, allowing you to contact your project team and access all necessary information in one convenient place. Furthermore, our extensive range of products, which includes drawings, product modeling and rendering, as well as exhibition-ready catalogs with captivating visuals and expert copywriting, simplifies project management for even the most complex initiatives.

Is CGI expensive?

To obtain an approximate estimation for your project, you can utilize our convenient online calculator. Moreover, opting for CGI (Computer-Generated Imagery) is undeniably a more cost-effective choice compared to product photography. This is due to the exclusion of expenses related to decor rent, storage, shipping, photoshoot locations, and the requirement for a separate Project Manager. Additionally, we offer discounts for large-scale projects, ensuring that you receive exceptional value for the investment made.

Is your company able to accommodate small-scale projects, given that you are a small business?

We have experience working on projects of all sizes. In fact, we have built long-term partnerships with many companies that started small. Our CGI services are ideal for creating impactful advertising campaigns, boosting sales, testing product demand, and delivering impactful presentations for projects of any scale.

Is it possible to consistently collaborate with the same project team, allowing them to become familiar with my needs and requirements?


AI Chat

AI Chat is an AI chatbot that writes text. You can use it to write stories, messages, or programming code. You can use the AI chatbot as a virtual tutor in almost any subject.




Yes, our working process is designed to ensure efficiency and promptness. We have a vast pool of talented 3D Artists at vizFurniture, which allows us to assign the same team to each client. There are no queues or waiting times involved, ensuring your project receives immediate attention.

What is your turnaround time?

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A process of visually representing and showcasing various aspects of a certain lifestyle through imagery or digital artwork. It includes creating realistic visuals of interiors, exteriors, furnishings, and other elements that reflect a desired way of living.

3D Modeling

3D Modeling: A process of creating three-dimensional digital representations using specialized software or hardware. It involves creating virtual objects or environments that can be manipulated, animated, and rendered in a three-dimensional space.

Simple Modeling

The service provided includes 3D modeling and a front-view 3D render on a white background. The resolution is full HD 1920×1080 px at 72 dpi. This option is specifically designed for furniture pieces with straightforward componentry, like a wooden chair, table, or console. An example can be found in our Pricing section. Completing this type of modeling task typically takes approximately 4 hours.

Complex Modeling

The complex modeling service consists of creating a 3D model and generating a high-quality 3D render with a white background, in full HD resolution (1920×1080 px, 72 dpi). This option is specifically designed for furniture items that have intricate details or complex components, such as a leather armchair or vintage design objects. Considering the level of detail required, the 3D modeler's work for this service takes a minimum of 4 hours. You can find an example of an object that underwent complex modeling in the Pricing section on our website.

Simple Lifestyle

This service package consists of four main elements: developing a basic setting for your 3D model based on your reference images, personalizing lighting effects, conducting 3D rendering, and performing final touch-ups using Photoshop. Simple Lifestyle is recommended for capturing single shots of small or medium-sized products, particularly in scenarios with limited background space. It's important to note that 3D modeling is not included in this service and would need to be requested separately. You can find a demonstration of Simple Lifestyle in our Pricing Section.

Complex Lifestyle

The Complex Lifestyle option incorporates the same four elements as the Simple option: designing and creating a basic environment for your 3D model based on reference images, customizing lighting, rendering the 3D model, and performing final post-production in Photoshop. The distinction is that the Complex Lifestyle option is suitable for larger product shots or group shots, involving 2-3 items in a single scene. An example of Complex Lifestyle can be found in our Pricing Section.

3D Visualization

Using 3D rendering software, a 3D model or models can be used to generate an image that appears either photorealistic or non-photorealistic. The final output of this process is commonly referred to as a render.

Print Design

CG lifestyles and product shots are frequently utilized in the production of print marketing materials. We specialize in designing brochures, catalogs, banners, flyers, and other print design options. If you require print design services, you can easily add it to your order using our online calculator. Each item represents one page design. It is important to note that the price provided is just an estimate. Since we tailor our approach to each project, please submit a request for an accurate quote.

Technical Assignment

Technical Assignment, or TA, is a brief containing all the necessary information on project: task description, product photos, sketches, drafts and even videos that help to understand how the object looks. Besides, TA includes style, light and mood references, links to the website or any visual examples for a lifestyle CGI. We prefer to work with the following materials:

  • CAD format, pdf or any other vector format for plans and drawings;
  • Stl, 3ds, max, obj formats for a 3D model of an object;
  • Any format for product images.


CGI CRM is a digital platform where our clients can communicate with the team of 3D artists, monitor the working process, use the library, store project files and so on.

360° view

Also known as 360° product rendering, this is a form of product imagery that enables customers to rotate a model and view it from various perspectives. We generate each 360° view using 60 high-resolution images with dimensions of 1920*1080 px. The use of 360° views has become prevalent in ecommerce as it enhances the customer experience, emulating the feeling of shopping in person and ultimately increasing conversion rates.

AR, or Augmented Reality

Augmented Reality (AR) is a cutting-edge technology that enhances the viewing experience of products by overlaying virtual representations onto the real world. An excellent illustration of this technology is found in the interactive IKEA catalogs, where users can virtually place furniture in their desired interiors. The 3D models look incredibly realistic and are scaled to match their real-life counterparts. At VIZFurniture, we excel in utilizing our clients' existing 3D models or creating new ones from scratch, enabling seamless integration into their AR applications.

VR, Virtual Reality

Virtual Reality (VR) is a simulated environment that offers users an interactive and immersive experience by replicating sensory events like sight and sound. Using digital recreations of objects, users can navigate and interact with them in a virtual environment, similar to real-life experiences. This technology allows users to examine the features and advantages of various objects, make changes like altering fabrics or finishes, and explore different options.

For our clients, we specialize in creating 3D panoramas that provide a lifelike setting to experience furniture. These panoramas can be accessed through VR headsets or desktop computers. By utilizing VR, we are able to showcase entire product collections and concepts in a three-dimensional format, enabling our clients to visualize and evaluate designs before they reach the production stage.


Copywriting involves the skill of selling products through compelling storytelling. Storytelling has numerous benefits, including stimulating the imagination, evoking emotions, and creating a strong bond between readers and products. While visuals can showcase a product's appearance, copywriting helps customers realize how a specific model will be perfect for them. Through carefully chosen words, copywriting immerses readers in the image, engaging all their senses and allowing them to imagine touching, smelling, and interacting with the product on a whole new level.

Copywriting is utilized in various marketing materials such as trade catalogs, brochures, flyers, billboards, and website product pages. Although the volume may differ, these different genres share a common objective: enabling brands to establish effective communication between customers and their products.

To get an estimate of the cost for your copywriting project, you can use our Pricing page's Calculator. Each item corresponds to one hour of work, which is the time typically needed to write a 20-30 word product description for a catalog.

Wireframe Model

A edge or skeletal representation of an actual object, comprised of points, lines, and curves that describe the object's edges or center lines. It is a low-detailed CAD object specifically designed to display accurate sizes and dimensions of furniture

CG Product Animation

A computer-generated video is created to demonstrate the product in action, which is utilized by marketers and manufacturers to emphasize the product's features, demonstrate its functionality, or educate viewers on product selection and manufacturing processes. The distinction between traditional and 3D product animation lies in the ability of the latter to generate various perspectives, intricate details, and multiple environments without requiring their physical existence. This grants marketers complete creative freedom.

High-poly, or highly-polycount model

High-poly modeling is a technique used to create detailed and realistic 3D models. Its purpose is to showcase the texture and material quality of an object, making it perfect for photorealistic visualizations, lifestyle scenes, and white background presentations.

Low-poly, or low-polygonal model

Low-poly models are ideal for interactive solutions like Augmented Reality apps and games, prioritizing file size over intricate details. These models require less computer memory and are well-suited for creating interactive 3D products.

High-Res Images

High-Resolution Images are indispensable for print advertisement with 300dpi: posters, large format catalogs and some types of small-scale outdoor ads. There are 2 most popular formats for such types of resolution for traditional ads:

  • 3508×2480 px for A4 size;
  • 2550×3300 px for Letter size.

Photorealistic high-resolution images catch the attention of clients and make for stellar marketing campaigns.

Asset Management System

Asset Management System — is a digital library that allows our clients to store, keep track, update and maintain their 3D assets such as 3D models, lifestyles and materials.

Have a project in mind?

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